Independent Wholesale Buyers Group
PO Box 505
Ball Ground, GA 30107
Toll Free: 1 888 217 3801
Phone: 770 509 1050
Fax: 770 509 8806

Our Difference:

Our Industry

Our Philosophy

Our Process:

Our Company:

Training

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We offer a comprehensive training program that continues even after your store has opened. We start by training each prospective owner with a four week course that combines classroom instruction with real world application. This instruction covers everything from product training, marketing, bookkeeping, to managing the day-to-day operations of your business. In addition, we offer two types of continuing training. We have on-site training teams available to help you set up your stores and train new personnel. We also give you the option of sending new management staff to one of our training stores to be trained by our personnel prior to your new manager taking responsibility for one of your stores.

Each training schedule is customized to fit the past experiences of each participant. The most detailed new owner training schedule would look similar to this:

* the first and last day of each week are half-days so that prospective owners can have time to travel home for the weekends if they wish.

Day	Topic	Description	Location
*1	Orientation	Introduction to corporate office personnel, history of the company, brief introduction to product lines, and survey of what makes a Reformed Products store unique from it's competitors	Corporate Office
2	Stores	Introduction to the basic layouts and procedures of a Reformed Products Store from the display room, front counter, offices (when applicable), to the warehouse. Several store locations will be visited to show different possible layouts and their advantages.	Training Store
3	Products & Suppliers (part 1)	Detailed instruction into the different products common to Reformed Products stores, introduction to the different suppliers and why we recommend certain products to our customers	Corporate Office
4	The Warehouse	Detailed instruction on how to properly run a warehouse. Topics include: setup, maintenance, proper storing techniques, forklift operation, basic procedures, operating and maintaining the roll form machine.	Training Store
*5	Products & Suppliers (part 2)	More Detail into the product & suppliers carried by most Reformed Products stores along with more information about how the different products work together	Corporate Office
--- Break over the weekend ---
*6	On-line Operating Software (part 1)	Detailed instruction on how to use the on-line Operating Software. Includes basic order entry, receiving payments, viewing invoices, making statements, making deposits, & basic reports	Corporate Office
7	Front Counter & Display Area	Detailed instruction on setting up a front counter and display area, real world experience taking orders & helping customers.	Training Store
8	On-line Operating Software (part 2)	Detailed instruction on how to use the on-line Operating Software. Includes basic bookkeeping, creating purchase orders, receiving shipments, receiving and paying bills, printing checks, adjusting inventory, setting minimum and maximum inventory levels, setting up new products and vendors.	Corporate Office
9	Product Installation	Hands on experience installing several of our most popular products.	Construction Site (if available)
*10	On-line Operating Software (part 3)	Detailed instruction on how to use the on-line Operating Software. Includes setting up the store account, adding & removing employees' editing permissions, setting up commissions, and setting up your internet browser.	Corporate Office
--- Break over the weekend ---
*11-15	Every Day Activities	Real world experience managing a Reformed Products store	Training Store
--- Break over the weekend ---
*16-20	Every Day Activities	Real world experience managing a Reformed Products store	Training Store