Each training schedule is customized to fit the past experiences of each participant.
The most detailed new owner training schedule would look similar to this:
* the first and last day of each week are half-days so that prospective owners can have time to travel
home for the weekends if they wish.
| Day |
Topic |
Description |
Location |
| *1 |
Orientation |
Introduction to corporate office personnel, history of the company, brief introduction to
product lines, and survey of what makes a Reformed Products store unique from it's competitors
|
Corporate Office |
| 2 |
Stores |
Introduction to the basic layouts and procedures of a Reformed Products Store from the display
room, front counter, offices (when applicable), to the warehouse. Several store locations will
be visited to show different possible layouts and their advantages.
|
Training Store |
| 3 |
Products & Suppliers
(part 1) |
Detailed instruction into the different products common to Reformed Products stores,
introduction to the different suppliers and why we recommend certain products to our customers
|
Corporate Office |
| 4 |
The Warehouse |
Detailed instruction on how to properly run a warehouse. Topics include: setup, maintenance,
proper storing techniques, forklift operation, basic procedures, operating and maintaining the
roll form machine.
|
Training Store |
| *5 |
Products & Suppliers
(part 2) |
More Detail into the product & suppliers carried by most Reformed Products stores along with
more information about how the different products work together
|
Corporate Office |
| --- Break over the weekend --- |
| *6 |
On-line Operating Software (part 1) |
Detailed instruction on how to use the on-line
Operating Software. Includes basic order entry, receiving payments, viewing invoices,
making statements, making deposits, & basic reports
|
Corporate Office |
| 7 |
Front Counter & Display Area |
Detailed instruction on setting up a front counter and display area, real world experience
taking orders & helping customers. |
Training Store |
| 8 |
On-line Operating Software (part 2) |
Detailed instruction on how to use the on-line
Operating Software. Includes basic bookkeeping, creating purchase orders, receiving shipments,
receiving and paying bills, printing checks, adjusting inventory, setting minimum and maximum
inventory levels, setting up new products and vendors.
|
Corporate Office |
| 9 |
Product Installation |
Hands on experience installing several of our most popular products. |
Construction Site
(if available) |
| *10 |
On-line Operating Software (part 3) |
Detailed instruction on how to use the on-line
Operating Software. Includes setting up the store account, adding & removing employees'
editing permissions, setting up commissions, and setting up your internet browser.
|
Corporate Office |
| --- Break over the weekend --- |
| *11-15 |
Every Day Activities |
Real world experience managing a Reformed Products store |
Training Store |
| --- Break over the weekend --- |
| *16-20 |
Every Day Activities |
Real world experience managing a Reformed Products store |
Training Store |
We offer a comprehensive training program that continues even after your store has opened. We start
by training each prospective owner with a four week course that combines classroom instruction with
real world application. This instruction covers everything from product training, marketing,
bookkeeping, to managing the day-to-day operations of your business. In addition, we offer two types
of continuing training. We have on-site training teams available to help you set up your stores and
train new personnel. We also give you the option of sending new management staff to one of our
training stores to be trained by our personnel prior to your new manager taking responsibility for
one of your stores.